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This review was last updated:

Casino Joy

Rating: 9.2/10

Advantages
Click to claim
Present icon Welcome Package: $100 + 200 Free Spins
18+ | Play responsibly | Terms & Conditions
Get Bonus & Play Now Go to Joy casino

#AD New customers only. 18+

  • Min. deposit £10
  • Players need to wager the Welcome Bonus 40 times
  • Max bet £5
  • The maximum withdrawal amount from their Free Spins is £100
  • Free spin are created 20 per day
  • All Free Spins are valid for 72 hours
  • Deposits via E-Wallets (Skrill/Neteller/Paysafe/Paypal/Ecopayz), are not eligible for the Welcome Bonus
Payments
  • Neteller
  • Skrill
  • Paysafecard
  • PayPal
  • VISA
  • Boku
  • ecoPayz
  • MuchBetter
  • Jeton
  • + 3 More
  • Maestro
  • Trustly

This review was last updated:

Click to claim
Present icon Welcome Package: $100 + 200 Free Spins
18+ | Play responsibly | Terms & Conditions
Get Bonus & Play Now Go to Joy casino

#AD New customers only. 18+

  • Min. deposit £10
  • Players need to wager the Welcome Bonus 40 times
  • Max bet £5
  • The maximum withdrawal amount from their Free Spins is £100
  • Free spin are created 20 per day
  • All Free Spins are valid for 72 hours
  • Deposits via E-Wallets (Skrill/Neteller/Paysafe/Paypal/Ecopayz), are not eligible for the Welcome Bonus
Specifications
Reliability 10
Usability 9
Promotions 9
Softwares 8
Slots 10
Game Types 8
Payments 10
Mobile 9
Support 10
18+ | Play responsibly | Terms & Conditions

Page contents

Usability in Casino Joy

Rating: 9/10

The website is relatively simple and straightforward in its layout. You’ll find a menu for games, promotions, welcome offers, VIP, and about us off to the left-hand side. The slots are sorted by new and popular. You can also directly search for games by name. It shouldn’t be hard to find what you’re looking for.

While the games were easy to search for, locating the FAQ and support section was not. There’s a question mark at the top right corner, which, when clicked, reveals a FAQ and options to contact the casino. It would have been better to see it clearly listed in the main menu with the games and other sections.

Advantages

Limitations

Register
18+ | Play responsibly | Terms & Conditions

Payment Options at Casino Joy

Rating: 10/10

Casino Joy offers a sizable variety of payment methods for NJ players. These include Visa and Maestro, Boku, paysafecard, Neteller, Jeton, PayPal, and several others. There are no fees to deposit with any of these payment methods. The minimum deposit is always £10. We’ve summarised the different payments methods below:

Payment options at Casino Joy
Payment System Min–Max Deposit Time Deposit Fees Min–Max Withdrawal Time Withdrawal Fees
Visa £10–5,000 Instant 0% £20–5,000 1–3 days 2%
Maestro £10–5,000 Instant 0%
Apple Pay £10–5,000 Instant 0% £10–15,000 1–3 days 2%
Paysafecard £10–5,000 Instant 0%
Boku £10–30 Instant 0%
Skrill £10–5,000 Instant 0% £20–5,000 Instant 2%
Neteller £10–5,000 Instant 0% £20–5,000 Instant 2%
ecoPayz £10–1,000 Instant 0% £20–5,000 Instant 2%
Trustly £10–5,000 Instant 0% £20–5,000 Instant 2%
PayPal £10–5,000 Instant 0% £20–5,000 Instant 2%
MuchBetter £10–5,000 Instant 0% £20–5,000 Instant 2%
Jeton £10–5,000 Instant 0% £20–5,000 Instant 2%
MiFinity £10–5,000 Instant 0% £20–5,000 Instant 2%

Casino Joy Mobile and Applications

Rating: 9/10

The casino doesn’t offer a mobile app, but this isn’t a problem. The mobile site has much of the same functionality as you will find on your desktop. You’ll have no problem visiting Casino Joy on the go. Almost all of the games can still be played on either your phone or tablet. You can also make deposits and withdrawals while on your phone.

Devices

iOS Device
iPhone
Android Device
Android
Windows Phone Device
Windows
Mobile Apps Devices
Mobile Apps

Bonuses and Promotions at Joy

Rating: 9/10

Casino Joy offers an enticing welcome bonus for new players.

  • 100% match deposit bonus up to £100 + 200 free spins

To qualify for this bonus, you’ll need to deposit a minimum of £10. After that, 20 free spins will land on your account instantly, and the remaining will be credited as 20 free spins per day for the next 9 days Please take into account that free spins can be used on the Starburst slot only, and you must wager your bonus 40 times before withdrawing any winnings from that.

Casino Joy also arranged daily prize drop promotions and live casino bonuses.

  • You can participate in weekly Tournaments or daily Prize drops with a prize pool worth £62,000 in the selected games from Pragmatic Play
  • There is a 100% Live Casino Welcome Bonus up to £100.

Don’t forget to read T&Cs for each promotion as it covers minimum deposit and wagering requirements.

Latest Bonuses

$100
Live Welcome Bonus: 100% up to $100
Get Bonus
18+ | Play responsibly | Terms & Conditions
Bonus Terms

#AD New customers only. 18+

  • Min. deposit £10
  • Players need to wager the Welcome Bonus 40 times
  • Max bet £5
  • Welcome Bonus can only be used on live Roulette, live Blackjack, Dream Catcher
  • You may only claim one Welcome Offer
  • Deposits made via Skrill or Neteller are not eligible
$100 + 200 Free Spins
1st deposit: 100% up to $100 + 200 free spins on Starburst
Get Bonus
18+ | Play responsibly | Terms & Conditions
Bonus Terms

#AD New customers only. 18+

  • Min. deposit £10
  • Players need to wager the Welcome Bonus 40 times
  • Max bet £5
  • The maximum withdrawal amount from their Free Spins is £100
  • Free spin are created 20 per day
  • All Free Spins are valid for 72 hours
  • Deposits via E-Wallets (Skrill/Neteller/Paysafe/Paypal/Ecopayz), are not eligible for the Welcome Bonus
$100
Tuesday Reload: 25% up to $100
Get Bonus
18+ | Play responsibly | Terms & Conditions
Bonus Terms

#AD 18+ customers only.

  • Min. deposit £10
  • Players need to wager the Welcome Bonus 40 times
  • Max bet £5
  • Players can only have one active Bonus, at any one time

Games Variety

Rating: 8/10

Casino Joy mainly focuses on slot games, which will be discussed more below. However, there are still many other kinds of games available for you to play. There are well over 1,000 different games offered at Casino Joy. You can sort between slots and jackpots, traditional casino games, and a live casino.

Compared to most casinos, there is a sizable selection of non-slot games. You will find roulette, blackjack, and baccarat in several variations. These three games have sections for themselves, but there is also a separate “other games” tab.

Casino Joy offers all of the popular table games for you to enjoy. Some of these games include:

  • Lightning Roulette
  • European Roulette
  • Free Bet Blackjack
  • Blackjack Party
  • Lightning Baccarat

In the other games section, there is a wide range of miscellaneous games, some of which are modelled after popular games shows. These games include craps, monopoly, deal or no deal, super showball, 100-bit dice, and many others. Overall there are over 40 different games in this section alone. You’ll never run out of games at Casino Joy, that’s for sure.

Slot Machines

Rating: 10/10

Casino Joy has an extensive collection of the best slot games around. While the selection of the other games is decent, the slots are by far the largest section. You can sort the slots by new or popular. Several classic titles can be found in addition to new popular games. There are also jackpot slots available.

Some of the popular slots include:

  • Book of Dead
  • Starburst
  • Fire Joker
  • Wolf Gold
  • Super Lion
  • Shamrock Holmes

There are hundreds of slots available with all kinds of themes. There will always be something to play and keep you busy. The fact that most of the games can be played for free is a very welcome addition. The game selection is easily one of the best features at Casino Joy.

Reliability

Rating: 10/10

Casino Joy is owned by Genesis Global Limited. It’s also licensed and regulated by the Malta Gaming Authority. Additionally, the casino also has a licence from the NJ Gambling Commission issued August 5, 2016. It is definitely a legit casino, and you can play here with peace of mind. The site has been around for several years now, and the Casino Joy reviews suggest that players are quite happy with it.

Software

Rating: 8/10

Casino Joy’s games are provided by some of the best developers around. As a result, you’ll find the quality of the games to be high. Notably, these include Microgaming, Play’n Go, NetEnt, Big Time Gaming, and Red Tiger. Live games are provided by the well-renowned Evolution Gaming, thus you can rest assured you’ll have the best possible experience.

Softwares

  • Microgaming
  • NetEnt
  • Play'n GO
  • Pragmatic Play
  • Push Gaming
  • Yggdrasil

Client Support

Rating: 10/10

There are three different ways you can contact customer support at Casino Joy. To access support information, you have to click on the white question mark that is in the top right corner.

  • Live chat (available after registration)
  • Email: support@casinojoy.com
  • Phone number: NJ – 0800-170-06-02, EU – 00356-203-415-18

Like most casino sites, live chat is not available unless you have registered an account. There is a different phone number for European players versus NJ players. Over the live chat you can expect a reply relatively quickly, and the staff is helpful and polite. Email responses typically arrive within 24 hours.

Conclusion

Rating: 9.2/10

It’s not surprising to see Casino Joy is highly rated among players. The selection of all games is quite extensive. While many casinos that focus on slots neglect other areas, you will find a good selection of table games as well. The slots have a “try for free” option available.

There are many options for depositing and withdrawing money. Even PayPal is available, which is still sometimes rare. The processing times for the withdrawals are faster than at many other places. There shouldn’t be any issues where payments are concerned.

Finally, the website itself is relatively easy to navigate. Games are neatly organised and sorted. If there is a certain game you want to play, you can search by name. It’s a very user-friendly site in contrast to some others we have experienced. 

After our Casino Joy review, we believe it’s definitely a place to try. We think you will enjoy your experience.

  • Advantages

  • Large selection of various games
  • Great bonuses
  • Fully licensed and regulated
  • Friendly and accessible support
  • Limitations

  • Withdrawals are subject to 2% fee
Visit
18+ | Play responsibly | Terms & Conditions

FAQ

Is Casino Joy safe to play?

Yes, the casino is fully licenced by both the Malta Gaming Authority and the USA Gambling Commission.

Does Casino Joy have a mobile app?

No, there is no mobile app for download. There is a mobile site, however, that is fully functional on compatible devices.

Is Bitcoin offered as a payment method?

No, currently there is no option to pay with bitcoin, but there are numerous other options for your added convenience.

How can I contact them if I have a problem?

The Casino Joy customer service team can be contacted by email, live chat, and phone. Alternatively, you can refer to the FAQ section.

Players reviews about Joy

Terminator Comment 465
6.0/10
Terminator
Posted on 04.06.2021
USA
I'm honestly loving the slot game variety. I enjoy very many of the different games and will continue to discover more on this site. I recently made some rather large winnings, however it was cut short by the withdrawal fee.
Thomas Comment 491
8.0/10
Thomas
Posted on 02.08.2021
USA
I had a hard time locating the support tab. Finally found it at the corer of the screen ( as a question mark). I was kindof expecting it to be part of the menu. I finally was able to contact support through a live chat and they were very helpful. I am hoping my experience will be as great.
Violet Cooke Comment 498
1.0/10
Violet Cooke
Posted on 06.08.2021
USA
This site has terrible customer service. I had some trouble depositing money to play games so I decided to call the number provided. The person that I ended up with didn't seem to know much about the site. They were just as clueless as I was. I ended the call and decided to forget about it all together.
Leaonardo Comment 512
6.0/10
Leaonardo
Posted on 18.08.2021
USA
If you require some clarity on general questions, you can make use of their FAQ section. Players should, however, note that finding the section can be slightly challenging since there's no clear or visible way to see it.
Merida Comment 573
9.0/10
Merida
Posted on 05.10.2021
USA
I was looking for Joy Casino’s app and got disappointed when I realised there wasn’t one. Still, I decided to try to run it in the browser on my mobile phone, and to my surprise, it works just as it would on my laptop. Also, the live casino is excellent.
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