Citadel Casinos

Details about Citadel payment system

Citadel launched the Instant Payments system in 2000. The company has its headquarters in London and is a registered Payment Institution as well as a member of the NJ Electronic Money Association. This is a trusted and legitimate company that operates on many of the largest e-commerce websites.

The Instant Payments option is available in multiple countries and supports six different currencies. These include GBP, EURO, USD, CDN, SEK, and RMB (CNY).

Making Instant Payments with Citadel does not incur any charge from the provider. However, some banks will charge you a fee for making a transfer through the system. Citadel has a limit of around £1,500 for transactions placed within seven days. However, the limits for how much you can deposit will vary depending on your bank. The deposit limit on your account will be increased automatically if you continue to make payments through Citadel.

For withdrawals, you’ll find a very similar situation. If withdrawals are possible at the casino you’re using, then the fees levied will most likely come from your bank. If you want to use Citadel as your withdrawal method, it may be worth contacting a representative at the casino to ask for further information on fees and limits.

One of the significant benefits of using the Instant Payments by Citadel is that the deposits will be almost instant. Once you’ve placed the transfer through your bank, the Citadel system will immediately process the transaction. The funds should arrive in your casino account within a matter of minutes.

It’s worth noting that not all Citadel casinos will offer both deposits and withdrawals through this method. You should check before depositing whether the casino will allow you to withdraw your winnings through Citadel.

When withdrawals are possible, they can take a while to arrive in your account. Casinos usually process withdrawals in 24-48 hours. The funds will then take 1-3 working days to be transferred to your bank account.

Citadel prides itself on offering superior support to its customers. It provides multiple ways to contact the support team, including email, live chat, phone hotline, and in-branch. The live chat can be accessed directly through the Citadel site. In the ‘Contact Us’ section, you will find the email form, branch locations, and the hotline number.

Citadel offers a mobile banking app for its users to make payments from their phone or tablet. Through the app, you can access your account and make payments 24/7. You can view transactions, account balances, and any pending requests. The app is available for both iOS and Android devices and is also available for your Apple Watch.

At first glance, Instant Payments from Citadel seem like an excellent payment method. The fast and free deposit option is a benefit where it’s available. However, very few casinos offer Citadel as a payment method.

The most significant advantage of using Citadel is that you don’t need to create a separate account. All the transactions go through your bank, and you don’t need to provide any personal information. Remember that some banks will have fees for making payments using Citadel.

If both your casino and your bank offer Instant Payments by Citadel, you may wish to give it a try. However, it is far from the most convenient and straightforward payment method available.